Thought Leadership and Practical Guidance for Owners.

Association materials help owners to increase their personal effectiveness and to elevate the performance of their managers & staff. The scope of our research includes the work of primary owner / operators, covers emerging business issues and their implications, and addresses the shifting big box expectations. Leading insights from our research directly inform the content of our education programs and advisory services.

Key Features of Our Research Include:

  • Retailer Benchmarking Surveys

    Annual survey-based reports that benchmark in-store retail practices.

  • Independent Owner Handbooks

    Topic-specific publications that offer practical guidance to strengthen owner / operator oversight.

  • Independent Owner Essentials

    Foundational guides that offer a short overview of key manager roles and responsibilities on a specific topics.

  • Independent Retail Resource Centers

    Online portals curating our most relevant and up-to-date content about retail best-practices and business issues.

Elevate performance. Gain foresight. Instill confidence. Join us today.